Specification
Support Type: SMARTnet Onsite Hardware & Software
Service Hours: 8x5x4 (8 hours/day, 5 days/week, 4-hour response)
Onsite Engineer: Yes, 2-hour response time
Compatibility: Cisco 2951 Integrated Services Router
Hardware Replacement: Subject to fault identification
Software Support: Major and minor updates
TAC Access: 24x7
Form Factor: Service contract (support agreement)
Compatible Device: CISCO2951-V/K9-RF (2951 ISR - 3 GE ports, 512MB DRAM, 2U rack-mount)