Specification
Support contract type: SNTC 8x5x4 (SMARTnet)
Response time: 4 business hours (9am-5pm depot time, Mon-Fri)
Hardware replacement: Advanced replacement within 4 business hours
Software support: Major and maintenance releases
TAC access: 24/7 technical support access
Hardware covered: Cisco Aironet 702W 802.11n wireless access point
Underlying device: 2x2:2SS MIMO, 4 GbE ports, internal antennas, 300 Mbps throughput