Full specification
Service type: Cisco Smart Net Total Care (SNTC)
Supported hardware: C1111X-8P, C1111X-8P-RF (ISR 1100 with 8 Gigabit Ethernet dual ports)
Support hours: 24/7/365
Services included: TAC technical support, hardware replacement, online resources, network visibility tools
Coverage: 24x7x4 response