Specification
Service Length: 1 Year
Support: 24x7 technical support (365 days/year)
Access Channels: Web portal, online chat, phone
Hardware Replacement: Advanced replacement service for hardware failures
Coverage: For FortiVoice Enterprise-VM-2000 (2000 endpoints, 200 VoIP trunks)
Features: Firmware upgrades, access to the support portal and associated technical resources, reporting on technical incidents, hardware return option
