Specification
Service type: FortiCare Premium Support
Service term: 5 years
Support availability: 24x7 (around the clock)
Support channels: Web, chat, telephone
Includes: Hardware replacement (next business day RMA), foundational FortiGuard subscriptions, multi-disciplinary support across Security Fabric
Applicable to: FortiMail-VM02 (2 vCPU virtual appliance)
