Cisco SmartNet support contract offering 8x5xNBD (next-business-day) hardware replacement and software maintenance for ASR1000 2X40GE CPAK EPA network adapters. Includes access to Cisco Technical Assistance Center (TAC), major and minor software releases, and advance replacement parts.
Specification
Service Type: SMARTnet Standard (8x5xNBD)
Coverage: Hardware parts only (no onsite service)
Replacement: Next-business-day advance replacement
Technical Support: 24/7 access to Cisco TAC
Software: Major and minor IOS releases
Compatibility: Cisco ASR 1000 Series with EPA-CPAK-2X40GE module
Requires: Breakout cable for full functionality
