Cisco SmartNet Parts Only 24x7x2 support contract for the FPR4125-NGFW-K9 Firepower 4125 security appliance, providing 24x7 fault reporting with 2-hour parts replacement and software updates.
Specification
SmartNet Parts Only service contract
24x7x2 support (24 hours/day, 7 days/week, 2-hour parts replacement)
Covers FPR4125-NGFW-K9 Cisco Firepower 4125 NGFW Appliance
Includes software major and maintenance releases
24x7 access to Cisco Technical Assistance Center (TAC)
Hardware parts replacement within 2 hours
No on-site engineer support
