CISCO SMARTNET (CON-OS-C93002UE) ONSITE 8X5XNBD

Cisco SmartNet Onsite 8x5xNBD support provides software updates and upgrades, advance replacement of hardware, technical support, replacement parts and onsite field engineering services, with next-business-day onsite service delivered between 9 a.m. and 5 p.m.

Service Type: SmartNet Onsite 8x5xNBD Coverage: Hardware replacement and onsite field engineering Response Time: Next Business Day (NBD) Fault Reporting: 8 hours a day, 5 days a week Software Support: Major and maintenance releases TAC Access: 24/7 access to Cisco Technical Assistance Center Applicable to: Catalyst 9300 Series network switches</specification> <parameter name="attributes">{"service_type": "SmartNet Onsite", "response_time": "Next Business Day", "support_hours": "8x5", "hardware_coverage": "yes", "onsite_engineer": "yes"}