Cisco SmartNet Total Care support contract for Aironet wireless access points with 24×7×4 parts-replacement coverage. Includes 24/7 access to Cisco Technical Assistance Center (TAC), software updates, and advance replacement hardware delivered within 4 hours.
Specification
Service Type: SMARTnet Parts Only
Coverage Level: SNTC-24X7X4 (24 hours/day, 7 days/week, 4-hour response)
Support: 24/7 access to Cisco TAC
Software: Major and maintenance releases included
Hardware Response: Advance replacement parts within 4 hours
Equipment: Cisco Aironet 802.11ac Access Points
Description
Cisco SmartNet Total Care support contract for Aironet wireless access points with 24×7×4 parts-replacement coverage. Includes 24/7 access to Cisco Technical Assistance Center (TAC), software updates, and advance replacement hardware delivered within 4 hours.
Specification
Service Type: SMARTnet Parts Only
Coverage Level: SNTC-24X7X4 (24 hours/day, 7 days/week, 4-hour response)
Support: 24/7 access to Cisco TAC
Software: Major and maintenance releases included
Hardware Response: Advance replacement parts within 4 hours
Equipment: Cisco Aironet 802.11ac Access Points
