Cisco SmartNet service contract for the AP3802E access point, providing 24/7 technical support and 4-hour advance replacement parts coverage on a parts-only basis.
Specification
Service Level: 24x7x4 (24-hour, 7-day, 4-hour response)
Coverage Type: Parts only
Service Category: SmartNet Total Care
Support: 24/7 access to Cisco Technical Assistance Center
Hardware Replacement: Advance replacement parts with 4-hour response time
Applies to: Cisco Catalyst 9800 Series or Aironet AP3802E access points
