Cisco SmartNet SNTP 24x7x4 Parts Only Extended Service Agreement providing four-hour advance replacement parts response 24 hours a day, 7 days a week. Designed for Cisco Catalyst 2960 Series switches.
Specification
Service Type: Extended Service Agreement
Coverage: Parts Only (no onsite service)
Response Time: 4 hours
Availability: 24 hours a day, 7 days a week
Holidays: Includes Cisco-observed holidays
Support: Advance replacement of parts
