Cisco SmartNet Total Care support contract for Cisco Aironet access points, providing 8x5 next business day hardware replacement, software updates, and 24/7 access to Cisco Technical Assistance Center.
Specification
Service level: 8 hours/day, 5 days/week, next business day hardware replacement
Major and maintenance releases of Cisco IOS software included
24/7 access to Cisco Technical Assistance Center (TAC)
Parts-only support included
