Cisco SmartNet 8x5xNBD parts-only service contract providing technical support, software updates, and next-business-day hardware replacement for covered networking equipment.
Specification
Service contract type: SmartNet (Parts Only)
Support hours: 8x5 (8 hours/day, 5 days/week)
Hardware replacement: Next Business Day (NBD)
TAC access: 24x7
Software: Includes Cisco IOS updates
Coverage: Device serial number specific
Description
Cisco SmartNet 8x5xNBD parts-only service contract providing technical support, software updates, and next-business-day hardware replacement for covered networking equipment.
Specification
Service contract type: SmartNet (Parts Only)
Support hours: 8x5 (8 hours/day, 5 days/week)
Hardware replacement: Next Business Day (NBD)
TAC access: 24x7
Software: Includes Cisco IOS updates
Coverage: Device serial number specific
