Cisco SMARTnet Total Care Extended Service Agreement with 8 hours a day, 5 days a week Service Availability and Next Business Day Response Time. Designed for CBS350-24FP-4G-UK. Parts-only coverage with access to Cisco TAC and software updates.
Specification
Service Type: Extended Service Agreement (Parts Only)
Service Availability: 8 hours a day, 5 days a week
Response Time: Next Business Day (NBD)
Hardware Replacement: Yes, by next business day
Software Support: Major and minor updates
TAC Access: 24/7 access to Cisco Technical Assistance Centre
Compatible Device: CBS350-24FP-4G-UK (Catalyst Business 350 Managed Switch)
Support Duration: 1 year
