Cisco SmartNet parts-only support contract providing 8x5 next-business-day advance hardware replacement for the SG350-20-K9-UK managed switch, with access to Cisco Technical Assistance Center and software updates.
Specification
Service type: Parts Only
Support level: 8x5xNBD (8 hours/day, 5 days/week, Next Business Day replacement)
Coverage: Hardware replacement and advance parts delivery
Supported device: Cisco SG350-20-K9-UK (20-port Gigabit managed switch)
Access: Cisco Technical Assistance Center (TAC)
Software: Major and minor release updates included
