Cisco SmARTnet Standard support contract for the SG95-16 16-port switch, providing parts-only coverage with 8x5xNBD service level (next-business-day hardware replacement, 8 hours/5 days weekly). Includes access to Cisco Technical Assistance Center (TAC) and software updates.
Specification
Service Type: SMARTnet Standard (Parts Only)
Response Time: 8x5xNBD (Next Business Day)
Supported Device: Cisco SG95-16 16-Port Gigabit Desktop Switch
Coverage: Advance replacement parts only (no onsite service)
Software Support: Major and maintenance releases of Cisco IOS
TAC Access: 24/7 access to Cisco Technical Assistance Center
