Hardware maintenance support contract for Cisco EWDM-MUX8 8-channel optical multiplexer module with 9-hour response, 5-day availability, and 4-hour resolution SLA.
Specification
Support level: 9x5x4 (9-hour response, 5-day availability, 4-hour fix/replacement)
Covers: Cisco EWDM-MUX8 optical module
Module type: 8-channel EWDM MUX/DEMUX
Base product: Optical multiplexer/demultiplexer for CWDM networks
Description
Hardware maintenance support contract for Cisco EWDM-MUX8 8-channel optical multiplexer module with 9-hour response, 5-day availability, and 4-hour resolution SLA.
Specification
Support level: 9x5x4 (9-hour response, 5-day availability, 4-hour fix/replacement)
Covers: Cisco EWDM-MUX8 optical module
Module type: 8-channel EWDM MUX/DEMUX
Base product: Optical multiplexer/demultiplexer for CWDM networks
