Hardware maintenance and support contract for HP ProLiant ML330 servers providing 9-hour daily support (business hours), 5 days per week, with 4-hour response time for hardware issues.
Specification
Service Level: 9x5x4 (9 hours/day, 5 days/week, 4-hour response)
Applicable to: HP ProLiant ML330 servers (all generations)
Coverage Type: Hardware maintenance per month
