HPE 3Y TC Bas wCDMR DL20 Gen10 SVC ProLiant DL20 Gen10 3 Year Tech Care Basic Hardware Only Support With Comp Defective Matl Retention
Specification
Service Type: Extended Hardware Support
Duration: 3 years
Coverage: Hardware only
Response Time: NBD (Next Business Day)
Support Hours: 24/7
Defective Material: Comprehensive Defective Material Retention (CDMR)
Server Compatibility: ProLiant DL20 Gen10
Support Channels: Phone, chat, automated incident logging, HPE forums
Service Portal: Access to HPE enhanced service portal with asset management and self-service tools
