Cisco SmartNet support contract providing 8 hours/5 days/next business day (8x5xNBD) hardware replacement and software maintenance for Cisco 900 Series ISR devices. Includes access to Cisco IOS software updates and Cisco TAC technical support.
Specification
Service Type: Hardware and Software Support
Support Hours: 8x5xNBD (8 hours a day, 5 days a week, Next Business Day replacement)
Hardware Delivery: Next Business Day
TAC Access: 24x7
Software Updates: Major and minor Cisco IOS releases
Device: Cisco 900 Series ISR
Description
Cisco SmartNet support contract providing 8 hours/5 days/next business day (8x5xNBD) hardware replacement and software maintenance for Cisco 900 Series ISR devices. Includes access to Cisco IOS software updates and Cisco TAC technical support.
Specification
Service Type: Hardware and Software Support
Support Hours: 8x5xNBD (8 hours a day, 5 days a week, Next Business Day replacement)
Hardware Delivery: Next Business Day
TAC Access: 24x7
Software Updates: Major and minor Cisco IOS releases
Device: Cisco 900 Series ISR
