Specification
Service Type: SmartNet Onsite 8x5xNBD
Coverage: One year
Response Time: Next Business Day
Service Hours: 8 hours per day, 5 days per week (Monday–Friday)
Delivery Window: 9 a.m. to 5 p.m. local depot time
Includes: Software updates, parts, labor, onsite field service
Support: 24-hour access to Cisco Technical Assistance Center (TAC)