Cisco Solution Support Express (SSSNP) extended service agreement providing 24x7x4 response time support for the FLSA1-HX-2X1GE appliance. Includes access to Cisco Technical Assistance Center (TAC), software updates, and hardware replacement services.
Specification
Service Type: Solution Support Express (SSSNP)
Support Level: 24x7x4 (24 hours/7 days a week with 4-hour response time)
Coverage: Hardware replacement and software support
Applicable Device: FLSA1-HX-2X1GE
TAC Access: 24x7x365
Software Updates: Major and minor releases included
Description
Cisco Solution Support Express (SSSNP) extended service agreement providing 24x7x4 response time support for the FLSA1-HX-2X1GE appliance. Includes access to Cisco Technical Assistance Center (TAC), software updates, and hardware replacement services.
Specification
Service Type: Solution Support Express (SSSNP)
Support Level: 24x7x4 (24 hours/7 days a week with 4-hour response time)
Coverage: Hardware replacement and software support
Applicable Device: FLSA1-HX-2X1GE
TAC Access: 24x7x365
Software Updates: Major and minor releases included
