HPE 1-year post-warranty extended support service for ProLiant ML350 Gen10 servers. Includes on-site 24x7 support with 6-hour repair time. Tech Care provides access to HPE resources and 24/7 phone support to log incidents.
Specification
Service type: Post-warranty support (1 year)
Platform: HPE ProLiant ML350 Gen10 server
Support level: Critical tier
Response time: 15-minute enhanced response for severity 1 critical incidents
Coverage: 24x7 on-site support with 6-hour repair commitment
Support channels: Phone, web chat, forums, incident logging
