Service Type: Hardware Support
Duration: 5 years
Coverage Hours: 9x5 (Monday-Friday business hours)
Response Time: 2 hours
Support: 24x7 incident logging, business hours support
Equipment: MSL2024 Tape Library with 0 drives
Description
5Y TC Bas MSL2024 SVC
Specification
Service Type: Hardware Support
Duration: 5 years
Coverage Hours: 9x5 (Monday-Friday business hours)
Response Time: 2 hours
Support: 24x7 incident logging, business hours support
Equipment: MSL2024 Tape Library with 0 drives