Service Type: 1-Year Post-Warranty Tech Care Essential
Coverage: HPE MSA 2060 Storage
Support Hours: 24/7 telephone support
Response Time: 15 minutes for severity 1 incidents; 1 hour for other incidents
Support Channels: Telephone, live chat, automated incident logging, HPE moderated forums
Description
1Y PW TC Ess MSA 2060 Storage SVC
Specification
Service Type: 1-Year Post-Warranty Tech Care Essential
Coverage: HPE MSA 2060 Storage
Support Hours: 24/7 telephone support
Response Time: 15 minutes for severity 1 incidents; 1 hour for other incidents
Support Channels: Telephone, live chat, automated incident logging, HPE moderated forums