Specification
Service type: Extended hardware support (post-warranty)
Duration: 2 years
Coverage: Hardware only
Support availability: 24x7
Supported product: MSL 2024 0 Drives
Service channels: Telephone, real-time chat, automated incident logging, HPE moderated forums
Includes: General technical guidance, on-site repair when required, HPE service portal access, self-service tools, curated knowledge resources
