Cisco SmartNet support contract for AIR-AP3802I-E-K9C access point with 8x5xNBD service level. Includes major and minor software updates, access to Cisco TAC, and hardware replacement by next business day.
Specification
Service type: SmartNet Total Care
Coverage: AIR-AP3802I-E-K9C access point
Service level: 8x5xNBD (8 hours/day, 5 days/week, next business day replacement)
Includes: Software updates, TAC access, hardware replacement
Contract duration: 1 year (standard)
Description
Cisco SmartNet support contract for AIR-AP3802I-E-K9C access point with 8x5xNBD service level. Includes major and minor software updates, access to Cisco TAC, and hardware replacement by next business day.
Specification
Service type: SmartNet Total Care
Coverage: AIR-AP3802I-E-K9C access point
Service level: 8x5xNBD (8 hours/day, 5 days/week, next business day replacement)
Includes: Software updates, TAC access, hardware replacement
Contract duration: 1 year (standard)
