Cisco SMARTnet Standard support service for RV320 routers offering 8x5xNBD (next business day) advance replacement parts coverage. Provides access to Cisco technical support and flexible hardware coverage for small business network equipment.
Specification
Service Type: SMARTnet Standard (Parts Only)
Support Hours: 8x5xNBD (8 hours/day, 5 days/week)
Hardware Replacement: Next Business Day advance parts delivery
Device: Cisco RV320-K9-CN Dual Gigabit WAN VPN Router
Software Support: Major and minor IOS releases
Technical Support: 24x7 access to Cisco TAC (Technical Assistance Center)
