Cisco SMARTnet support contract providing 8x5xNBD (next-business-day) parts-only coverage for the SG350-10P-K9-CN managed switch. Includes access to Cisco Technical Assistance Center (TAC), software updates, and advance replacement hardware.
Specification
Service Type: SMARTnet Standard (SNT)
Coverage: 8 Hours x 5 Days x Next Business Day (8x5xNBD)
Support Level: Parts Only
Hardware Replacement: Next-business-day advance replacement delivery (if request received by 3pm depot time)
Software Support: Major and maintenance releases
TAC Access: 24/7 access to Cisco Technical Assistance Center
Compatible Device: SG350-10P-K9-CN (10-port Gigabit POE managed switch)
Description
Cisco SMARTnet support contract providing 8x5xNBD (next-business-day) parts-only coverage for the SG350-10P-K9-CN managed switch. Includes access to Cisco Technical Assistance Center (TAC), software updates, and advance replacement hardware.
Specification
Service Type: SMARTnet Standard (SNT)
Coverage: 8 Hours x 5 Days x Next Business Day (8x5xNBD)
Support Level: Parts Only
Hardware Replacement: Next-business-day advance replacement delivery (if request received by 3pm depot time)
Software Support: Major and maintenance releases
TAC Access: 24/7 access to Cisco Technical Assistance Center
Compatible Device: SG350-10P-K9-CN (10-port Gigabit POE managed switch)
