Cisco Solution Support SWSS extends beyond software maintenance to include assistance for the entire solution, providing a single point of contact for issues with Cisco products and third-party vendors, streamlining troubleshooting and resolution for multi-vendor environments.
Specification
24 hours a day, 365 days a year technical support access
Software maintenance, minor and major release updates
Minimum 12-month commitment
End-to-end support for Cisco software products
