CISCO SMARTNET (CON-ECDO-CS7ZK9KI) ONSITE 8X5XNBD FOR CS-KITPLUS-K9

Cisco Unified Communications Essential Operate - Extended Service - 1 Year - Service for the CS-KITPLUS-K9 Webex Room Kit Plus. Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.

Service Type: Cisco SmartNet Essential Operate Coverage: Onsite with 8x5 business hours support Response: Next Business Day (NBD) hardware replacement Support Duration: 1 year Device: CS-KITPLUS-K9 (Webex Room Kit Plus) Software Updates: Major and minor releases of Cisco IOS TAC Access: 24/7 access to Cisco Technical Assistance Center Extended Cisco.com Access: Included Fault Reporting: 8 hours a day, 5 days a week No on-site engineer included (hardware delivered, not installed)