Service: Cisco Smart Net Total Care (SNTC)
Service Level: 8X5XNBD (8 hours x 5 days x Next Business Day)
Coverage: TAC technical support and hardware RMA
Device: Cisco MDS 9396S 16G Multilayer Fabric Switch
Support Window: 8am-5pm, Monday-Friday
Replacement: Next business day delivery
Description
SNTC-8X5XNBD Cisco MDS 9396S
Specification
Service: Cisco Smart Net Total Care (SNTC)
Service Level: 8X5XNBD (8 hours x 5 days x Next Business Day)
Coverage: TAC technical support and hardware RMA
Device: Cisco MDS 9396S 16G Multilayer Fabric Switch
Support Window: 8am-5pm, Monday-Friday
Replacement: Next business day delivery
