5-year extended service agreement
Service type: Keep Your Hard Drive (no drive return)
Service time: 8x5 (business hours)
Phone support: Yes
Web support: Yes
Troubleshooting: Yes
Parts replacement: Yes (hardware replacement while customer retains failed drive)
Description
5Y Keep Your HD
Specification
5-year extended service agreement
Service type: Keep Your Hard Drive (no drive return)
Service time: 8x5 (business hours)
Phone support: Yes
Web support: Yes
Troubleshooting: Yes
Parts replacement: Yes (hardware replacement while customer retains failed drive)
