Annual Cisco SMARTnet support service providing 8×5 (8 hours/day, 5 days/week) next-business-day hardware replacement, 24×7 TAC access, and major/minor software updates for the CS-KITP60-K9 Webex Room Kit Plus video conferencing system.
Specification
Service Type: Cisco SMARTnet (Onsite 8x5xNBD)
Support Hours: 8 hours/day, 5 days/week
Response Time: One Hour
Hardware Replacement: Next Business Day
TAC Access: 24×7
Software Support: Major and Minor Updates
Coverage: CS-KITP60-K9 Room Kit Plus
Contract Term: Annual
