Cisco SmartNet extended support service for ISR4351-V/K9 router providing parts-only replacement with 8x5x4 hour response time, including TAC access and software support.
Specification
Service Type: Parts Only Exchange
Response Time: 8 hours business days, 5 days week, 4 hour replacement
Support: Major and minor IOS releases, 24x7 TAC access
Hardware: Replacement hardware delivery
Coverage: ISR4351-V/K9 router
Duration: Annual contract
