Cisco SmartNet support contract providing 24x7 technical support and parts replacement with 2-hour response time for the Catalyst 9800-40-2K-SLR-K9 wireless controller. Includes major and minor software updates, 24x7 access to Cisco TAC, and advance hardware replacement service.
Specification
Annual support contract
24 hours a day, 7 days a week service availability
2-hour hardware replacement response time
Parts-only support (no onsite engineer)
Software: Major and minor releases
24x7 access to Cisco Technical Assistance Center (TAC)
Extended access to Cisco.com and software repository
For: Catalyst 9800-40-2K-SLR-K9 wireless controller
Cisco SmartNet support contract providing 24x7 technical support and parts replacement with 2-hour response time for the Catalyst 9800-40-2K-SLR-K9 wireless controller. Includes major and minor software updates, 24x7 access to Cisco TAC, and advance hardware replacement service.
Specification
Annual support contract
24 hours a day, 7 days a week service availability
2-hour hardware replacement response time
Parts-only support (no onsite engineer)
Software: Major and minor releases
24x7 access to Cisco Technical Assistance Center (TAC)
Extended access to Cisco.com and software repository
For: Catalyst 9800-40-2K-SLR-K9 wireless controller
