Cisco SmartNet support contract providing 24x7x4 advance replacement parts for the Nexus 9000 series N9K-C9232C switch. Includes 24 hours a day, 7 days a week support with 4-hour replacement response time and software updates.
Specification
Service Type: SMARTnet (SNTP) 24x7x4
Coverage: Parts Only (no on-site engineer)
Response Time: 4 hours for advance replacement parts
Availability: 24 hours/day, 7 days/week including Cisco-observed holidays
Compatible Device: Cisco Nexus 9K-C9232C (32-port 100G switch)
Includes: Major and maintenance software releases, TAC access, hardware replacement
