Extreme Networks ExtremeWorks Software and TAC provides 24 x 7 x 365 access to TAC and software support for 1 year for the Extreme Networks 16804 device. No hardware entitlement is included with this service level.
Specification
Service Type: Technical support and software updates
Duration: 1 year
Support Availability: 24x7x365
Device: Extreme Networks 16804
Support Channels: Phone, web, and email support
Included: Software updates and TAC (Technical Assistance Center) support
Not Included: Hardware entitlement
