A comprehensive support package combining robust software maintenance with direct, around-the-clock access to Extreme Networks' Technical Assistance Center (TAC). Provides 24 x 7 x 365 access to TAC and software support, with software maintenance and updates included for the duration of the term.
Specification
Service duration: 1 Year
Support type: 24x7 Technical Assistance Center (TAC)
Phone support: 24x7
Electronic service delivery
Software maintenance and updates included
No hardware entitlement included
Availability: 7 days a week, 24 hours per day
Description
A comprehensive support package combining robust software maintenance with direct, around-the-clock access to Extreme Networks' Technical Assistance Center (TAC). Provides 24 x 7 x 365 access to TAC and software support, with software maintenance and updates included for the duration of the term.
Specification
Service duration: 1 Year
Support type: 24x7 Technical Assistance Center (TAC)
Phone support: 24x7
Electronic service delivery
Software maintenance and updates included
No hardware entitlement included
Availability: 7 days a week, 24 hours per day
