Monthly hardware maintenance service contract for IBM System x3850 M2 servers, providing 9x5 (9 hours/5 days per week) coverage with next business day response time.
Specification
Service Level: 9x5 (9 hours, 5 days per week)
Response Time: Next Business Day (NBD)
Coverage: Hardware maintenance only
Applicable to: IBM System x3850 M2 (Type 7141/7144)
Billing: Per month
