Specification
Service Duration: 5 years
Support Type: On-site service with 24x7x365 availability
Hardware Response Time: 4 hours on-site with expert contact within 15 minutes
Software Response Time: Call back within 2 hours
Includes: Remote diagnosis, phone support, visual remote guidance, parts replacement, new releases updates, knowledge base access, web support, on-site repair
Compatibility: HPE ProLiant DL325 Gen11 server
