Cisco SmartNet 24X7X4 parts-only extended service agreement for the Catalyst 9800-80-CA-K9 wireless controller, providing four-hour advance replacement parts response 24/7 including holidays.
Specification
Service Level: 24X7X4
Response Time: 4 hours for advance replacement parts
Coverage: Parts only (no onsite labor)
Availability: 24 hours per day, 7 days per week, including Cisco-observed holidays
Device Covered: Cisco Catalyst 9800-80-CA-K9 Wireless Controller
Support: Technical Assistance Center (TAC) access
Portal: Cisco Services Connection portal for contract and device management
Description
Cisco SmartNet 24X7X4 parts-only extended service agreement for the Catalyst 9800-80-CA-K9 wireless controller, providing four-hour advance replacement parts response 24/7 including holidays.
Specification
Service Level: 24X7X4
Response Time: 4 hours for advance replacement parts
Coverage: Parts only (no onsite labor)
Availability: 24 hours per day, 7 days per week, including Cisco-observed holidays
Device Covered: Cisco Catalyst 9800-80-CA-K9 Wireless Controller
Support: Technical Assistance Center (TAC) access
Portal: Cisco Services Connection portal for contract and device management
