Neat Pulse Pro for Neat Pad is a 3-year cloud-based control and care subscription plan for IT administrators to centrally manage Neat Pad devices. It includes advanced hardware replacement, extended warranty, and premium technical support levels 1-3 globally with priority service and response times.
Specification
3-year subscription
Cloud-based control and management platform
Premium technical support levels 1-3
Priority queuing and response times
Advanced hardware replacement
Extended warranty coverage
Next-day or priority shipment (where applicable)
Device monitoring and status reporting
Remote configuration and updates
Room occupancy and air quality monitoring
Audit trails and access control
