Cisco SMARTnet software support contract for UCSC-C240-M5SX servers, providing major and minor software updates, 24/7 access to Cisco Technical Assistance Center (TAC), and extended access to Cisco.com. No hardware replacement or onsite engineering support included.
Specification
Service Type: Software Support Only
Coverage: Major and Minor Software Updates
TAC Access: 24/7
Response Time: One Hour (24 hours, 365 days)
Fault Reporting: N/A (Software only)
Hardware Replacement: None
Onsite Support: None
Compatible Hardware: Cisco UCS C240 M5 SFF (UCSC-C240-M5SX)
