Microsoft Dynamics 365 Customer Service Professional is an add-on subscription that requires attachment to a qualifying Dynamics 365 base offer, providing core case management, knowledge management, and basic service functionality with education student pricing for a 1-month subscription term.
Specification
Monthly subscription (1-month term)
Education Student Pricing segment
Attachment to Dynamics 365 qualifying base offer required
Includes case management, knowledge management, service functionality
User subscription license
Description
Microsoft Dynamics 365 Customer Service Professional is an add-on subscription that requires attachment to a qualifying Dynamics 365 base offer, providing core case management, knowledge management, and basic service functionality with education student pricing for a 1-month subscription term.
Specification
Monthly subscription (1-month term)
Education Student Pricing segment
Attachment to Dynamics 365 qualifying base offer required
Includes case management, knowledge management, service functionality
User subscription license