Cisco Solution Support (SSSNT) 8x5xNBD service for the Cisco Webex Room Kit Plus (CS-KITPLUS-NR-K9) collaboration endpoint. Provides integrated solution-level support covering both Cisco hardware and software components, with 8x5 access and next-business-day hardware replacement.
Specification
Service type: Solution Support SSSNT
Support hours: 8x5 (business hours)
Response: Next Business Day (NBD) hardware replacement
Covered product: CS-KITPLUS-NR-K9 (Webex Room Kit Plus)
Includes: TAC access, hardware RMA, solution-level technical support
Description
Cisco Solution Support (SSSNT) 8x5xNBD service for the Cisco Webex Room Kit Plus (CS-KITPLUS-NR-K9) collaboration endpoint. Provides integrated solution-level support covering both Cisco hardware and software components, with 8x5 access and next-business-day hardware replacement.
Specification
Service type: Solution Support SSSNT
Support hours: 8x5 (business hours)
Response: Next Business Day (NBD) hardware replacement
Covered product: CS-KITPLUS-NR-K9 (Webex Room Kit Plus)
Includes: TAC access, hardware RMA, solution-level technical support
