Hardware maintenance contract for Cisco 8500 Series Wireless Controller, offering 24/7 support with 4-hour response time. Contract terms indicate professional support services including access to technical assistance and hardware replacement coverage.
Specification
Support: 24 hours/7 days per week
Response time: 4 hours
Hardware replacement coverage included
Access to Cisco Technical Assistance Center (TAC)
Software updates and maintenance releases
Maintenance contract per month
Description
Hardware maintenance contract for Cisco 8500 Series Wireless Controller, offering 24/7 support with 4-hour response time. Contract terms indicate professional support services including access to technical assistance and hardware replacement coverage.
Specification
Support: 24 hours/7 days per week
Response time: 4 hours
Hardware replacement coverage included
Access to Cisco Technical Assistance Center (TAC)
Software updates and maintenance releases
Maintenance contract per month
