HP A9834A hardware maintenance service contract with 9x5x4 support coverage (9 hours daily, 5 days weekly, 4-hour response time). This appears to be a service offering reference combining the legacy A9834A Superdome Integrity server component with a standard HP hardware support maintenance tier.
Specification
Service Type: Hardware Maintenance
Coverage Window: 9 hours per day, Monday-Friday
Response Time: 4-hour commitment
Billing: Per month
Hardware: HP A9834A (legacy Superdome Integrity server with 32 Montecito processors)
Coverage: Onsite hardware support with repair or replacement
Description
HP A9834A hardware maintenance service contract with 9x5x4 support coverage (9 hours daily, 5 days weekly, 4-hour response time). This appears to be a service offering reference combining the legacy A9834A Superdome Integrity server component with a standard HP hardware support maintenance tier.
Specification
Service Type: Hardware Maintenance
Coverage Window: 9 hours per day, Monday-Friday
Response Time: 4-hour commitment
Billing: Per month
Hardware: HP A9834A (legacy Superdome Integrity server with 32 Montecito processors)
Coverage: Onsite hardware support with repair or replacement
