Cisco SMARTnet 24x7x4 hardware maintenance support contract for ISR1100-6G routers, providing 24/7 fault reporting, 4-hour hardware replacement, software updates, and Cisco TAC access on an annual basis.
Specification
Annual maintenance contract
24 hours a day, 7 days a week fault reporting
4-hour hardware replacement (from fault diagnosis)
Cisco IOS software major and minor updates
24x7 Cisco Technical Assistance Center (TAC) access
Extended access to Cisco.com
No onsite engineer included
Description
Cisco SMARTnet 24x7x4 hardware maintenance support contract for ISR1100-6G routers, providing 24/7 fault reporting, 4-hour hardware replacement, software updates, and Cisco TAC access on an annual basis.
Specification
Annual maintenance contract
24 hours a day, 7 days a week fault reporting
4-hour hardware replacement (from fault diagnosis)
Cisco IOS software major and minor updates
24x7 Cisco Technical Assistance Center (TAC) access
Extended access to Cisco.com
No onsite engineer included
