Cisco SMARTnet 24x7x2 hardware maintenance and support contract for the N2348TQ-BA-BUN Cisco Nexus switch. Provides 24-hour, 7-days-a-week fault reporting, 2-hour hardware replacement response, software updates, and 24x7 access to Cisco TAC (Technical Assistance Center).
Specification
Annual support contract
24x7 fault reporting and response
2-hour hardware replacement from fault diagnosis
24x7 access to Cisco TAC
Software: major and minor updates
Hardware: replacement hardware delivery within 2 hours
Applies to Cisco Nexus N2348TQ-BA-BUN (48x 10Gb + 4x 40Gb Ethernet switch)
Description
Cisco SMARTnet 24x7x2 hardware maintenance and support contract for the N2348TQ-BA-BUN Cisco Nexus switch. Provides 24-hour, 7-days-a-week fault reporting, 2-hour hardware replacement response, software updates, and 24x7 access to Cisco TAC (Technical Assistance Center).
Specification
Annual support contract
24x7 fault reporting and response
2-hour hardware replacement from fault diagnosis
24x7 access to Cisco TAC
Software: major and minor updates
Hardware: replacement hardware delivery within 2 hours
Applies to Cisco Nexus N2348TQ-BA-BUN (48x 10Gb + 4x 40Gb Ethernet switch)
